Order august 19th with expedited shipping. Emailed customer service on the 25 and 27th for it not even being shipped from store. Got a partial refund. For the shipping. Still waiting for it to get to NC, finally in NY.
Last known location was customs in Los Angeles. I sent customer service an email about my order a few days ago. No answer.
The chair slip cover was one piece and not two pieces. The fabric bulges out and does not touch the front part of the chair. Looks nothing like the picture.
The fabric is nice and it fits my chair. No instruction and no hooks to secure it to the chair.
I won’t be able to put on the chair till 2 weeks from now but the fabric color and texture was as expected. Was glad that there was no strong smell to it.
I tried tracking but the required app to track only allowed me to shop and not to track my purchase. Most places I order items from send regular communication. I recieved one email telling me about the useless app. Now you want me to review a product that I never even recieved yet?!? I ordered 3 items and I am starting to feel completely ripped off.
I am not happy with the slipcovers I bought. They took a very very long time to get to me. There was not way for me to check on progress. I also was surprised there were not directions to help with putting them on. The 3 seat sofa had nothing to indicate front and back. I will not be recommending this product.
I have not received it when I get it. Which I hope is soon, I will be able to give more stars.
Item hasn’t arrived yet
I have spent a lot of money on couch and loveseat covers that do not stay in place, are bulky and rip after washing, and are extremely difficult to fit on. The light fabric is easy to wash and maneuver. I highly recommend the textured grid recliner seat cover to dog owners.
I'd love to review it, BUT, I haven't received it
I still have not received the item and it looks as though I may be truly disappointed with the color and it looks like they may have sent the wrong size. Based on other reviews here it appears that I may be requesting a refund. I ordered this item back in November and I still have yet to receive it.
I realized too late that I had ordered the wrong color by mistake. When the package came, I contacted the seller. They did respond, but tried to persuade me not to return. I returned it to the PO unopened and sent to return address on package which was in NYC. A few days after that, the company emailed with a return address in China. Really?
Now, I am getting a message from USPS that the package cannot be delivered to the return address in NYC and is suspended. Very disappointing, as the item was expensive. Wish I never ordered it.
i dont know if the wife likes it or not we havent reiced it yet
I have not received my order yet. When will I?
HOW CAN I REVIEW AN ITEM I NEVER RECEIVED?!
I have been contacting you for over 19 days and want to get a refund and return my item Order number CTOP3551
I ordered and received a set of three seat recliner sofa covers. One was ripped at a seam that was not fully sewn. The covers did not fit my sofa even though the measurements shown on website indicated a good fit for my sofa's size. I've tried to contact this company through chats, emails to no avail. I also tried to make the return following website's instructions but it is not functioning and won't allow me to make exchange. I'm beginning to wonder about this company??
This is NOT true to its advertisement. I measure our couch and selected the cover accordingly and it is a medium sized blanket at best, it doesn’t even cover a chair! Very displeased and trying to return.
I really like the feel of the cover. Went on quite easily. My chair doesn't have places for all the pieces to wrap completely but seems like it will stay in place & work fine. We had to put some hooks under the bottom to hook the back cover straps. Directions would be nice. Will be so nice to keep my chair covered & clean with a washable protector.
I love my recliner, and it showed! Recovering it was going to be costly, and I knew I’d never find one I liked as much. This cover is perfect, and now invites guests to our home to relax and unwind. Thank you!!
The fit is perfect. It is very nice. I'm happy. Thank you
M. Valadez