FAQs Page

For Crfatop, customers' satisfaction is always our top priority, so we always keep listening to customers' ideas and appeals. We hope you love what you've ordered! If you are not satisfied with the products you received, please contact us within 15 days from delivery date to request a return & exchange. 
Free Standard Shipping: Within 10-18 working days with USPS /CNE/ SF/ Tnt/ UPS etc.
Rush Shipping (10$): Within 5-10 working days with DHL, FedEx & Ups.
The shipping company website with the tracking code will be included in our email. Here we have listed some of the addresses of our freight partners:
All in track platform:
For UPS:
FedEX :
DHL Global Mail :
ePacket or EUB for United State: USPS.COM
Notice: Delivery time = Tailoring or Processing time + Shipping time
1. Processing: The order processing time depends on the time frame of the quality check, the packaging and also on the stock status of the individual product. It usually takes 1-2 business days to process your order (while some items may need 3-5 business days). We will send you an email if the processing time takes longer than expected.
2. We offer FREE of charge standard shipping for the order worldwide. Normally speaking, it takes 10~15 working days to arrive. Express shipping methods also are available but they are not free, please kindly note. Express shipping takes 5~10 wroking days to arrive.
We accept all major credit cards (Visa,Mastercard, Discover Card, American Express, Amex, JCB, iDEAL, Bancontact) as well as Paypal, Shop Pay, Apple pay, Google Pay.
  1. If you ask to cancel the order within 12 hours after the order is completed, your order can be cancelled free of charge.Please contact our customer service email or online chat in time.
  2. If you ask to cancel the order more than 12 hours since the order is completed and before the time we ship out the items, we will charge a 10% handling fee of the item price. (The fee is paid for order processing manpower cost)
  3. If you ask to cancel the order after we ship out the items, the order couldn't be cancelled in this condition, hope you understand.
  1. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific shipping cost should be based on the express company you choose. 
  2. If due to our reasons, the products received are damaged or not correct, Crfatop will resend a correct or a new product, consumer is not required to bear cost to get a new product.
To apply for a case of return or exchange, please email to our customer service and include: order number, the question you want to solve together with picture of product if necessary. You will then receive an email with our returning address which you will use it to ship back the items.
  1. Tracking number is required to complete the return. It will help for us to track your return status and process. Please note the provided tracking number must be trackable.
  2. All returned items should be unwashed and unworn with original tags and hygiene strips attached. We do not accept the returned item that was worn, torn, snagged, stained or altered in any way, they must be in original condition when being returned.
  3. Refunds will be reimbursed to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take 3-5 business days to process. Once your refund has been issued, you will receive a refund notification email.
You can check the Sizes Guides https://www.crfatop.com/pages/measure-guide and view our Size Chart on the product page for easy reference.